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Case study: AgustaWestland
“The 8-meter long LCD video wall enables AgustaWestland to collate and manage their critical data all in one place. The whole team can collaborate and gain insight. Should a situation arise, a crisis can be averted or managed effectively with live intelligence.” Sanjay Saini
Leading global aerospace brand, AgustaWestland, required a high quality video-wall. Central to their ongoing support for their helicopters, it would also need to showcase their exemplary post-sales service. AgustaWestland’s UK Operations Centre required an in-time display of their highly complex live monitoring of all helicopters built and in-service. As these can be located anywhere in the world, it is vital that Customer Support & Services monitor global current affairs, weather patterns, as well as individual data.

Quad Vision designed a bespoke 8-meter LCD video-wall that displays graphs, maps, news flashes and individual statistics from each helicopter.

Content is scheduled to appear using Quad Vision’s proprietary software. This also allows for collaboration with the ability to bring in real-time capture of individual PCs from the Operations Centre.

Potential customers can be chaperoned around the AgustaWestland facility. The video-wall can demonstrate their unique capability without jeopardising the classified nature of their work.

Tracking and visualising live data allows operators to work efficiently and to see the full picture. Any potentially critical issues can be flagged, ultimately pre-empting a disaster. The impressive LCD wall also acts as a clever marketing tool that shows potential clients the ongoing support in a technological and highly professional way.

Content can be displayed on any individual screen showing either a partial (e.g. 4 screen) view or displayed across the whole 8-meter video wall depending on the significance of the event. Control is super easy using either the 17″ wall mounted touchscreen or iPad. Both allow an operator to update and configure the content at the touch of a button. Often the operator is mobile so the i-Pad allows control even as they move around the Operations Centre.

As the video-wall has become a vital part of the Fleet Operations Centre, the critical display is covered by a service level agreement (SLA), guaranteeing service levels and call-out times, should it ever be required.